privacypolicy

Privacy Policy隐私政策

1.简介

1.1我们致力于维护网站访问者和服务用户的隐私。

1.2本政策适用于我们作为网站访问者和服务用户的个人数据的数据控制者的情况;即我们确定处理该个人数据的目的和方式。

1.3我们在网站上使用cookie。如果这些cookie对于提供我们的网站和服务不是绝对必要的,则当您首次访问我们的网站时,我们会请您同意我们对cookie的使用。

1.4在本政策中,“我们”,“我们”和“我们的”是指51Parcel Ltd。有关我们的更多信息,请参见第12节。

2.我们如何使用您的个人数据

2.1在第2节中,我们列出了:

a)我们可能处理的个人数据的一般类别;

b)我们处理个人数据的目的;和

c)加工的法律依据。

2.2我们可能会处理有关您使用我们的网站和服务的数据(“使用数据”)。使用情况数据可能包括您的IP地址,地理位置,浏览器类型和版本,操作系统,引荐来源,访问时间,页面浏览量和网站导航路径,以及有关服务使用时间,频率和模式的信息。使用数据的来源是我们的分析跟踪系统。可以出于分析网站和服务使用的目的处理此使用数据。此处理的法律基础包括同意和/或我们的合法利益,即监视和改善我们的网站和服务。

2.3我们可能会处理您的帐户数据(“帐户数据”)。帐户数据可能包括您的用户名,电话号码和电子邮件地址。帐户数据的来源是您。为了处理我们的网站,提供我们的服务,确保我们的网站和服务的安全性,维护我们的数据库的备份以及与您进行交流,可能会处理帐户数据。此处理的法律依据包括同意和/或对我们的网站和业务进行适当的管理和/或您与我们之间履行合同和/或根据您的要求采取措施以签订此类合同。

2.4我们可能会处理您在我们网站上的个人资料中包含的信息(“资料数据”)。个人资料数据可能包括您的用户名,电话号码,电子邮件地址,个人资料图片,性别,出生日期,关系状态,兴趣和爱好,教育细节和就业细节。可能会处理个人资料数据,以启用和监视您对我们网站和服务的使用。此处理的法律依据包括同意和/或我们的合法利益,即对我们网站和业务的适当管理,您与我们之间的合同履行和/或根据您的要求采取措施以订立此类合同。

2.5我们可能会处理您在使用我们的服务过程中提供的个人数据(“服务数据”)。服务数据可能包括您的姓名,地址和电话号码。服务数据的来源是您或您的雇主。可以处理服务数据以提供我们的服务。此处理的法律依据包括同意和/或我们的合法权益,即您与我们之间签订合同的条件。

2.6我们可能会处理您发布在我们的网站上或通过我们的服务发布的信息(“发布数据”)。可以处理发布数据以实现此类发布以及管理我们的网站和服务。此处理的法律基础包括同意和/或我们的合法利益,即对我们的网站和业务的适当管理和/或您与我们之间的合同履行。

2.7我们可能会处理您提交给我们的有关商品和/或服务的任何查询中包含的信息(“查询数据”)。可能会出于向您提供,营销和销售相关商品和/或服务的目的处理查询数据。此处理的法律基础包括同意和/或我们的合法利益,即对我们网站和业务的适当管理,您与我们之间的合同履行和/或根据您的要求采取措施以订立此类合同。

2.8我们可能会处理与我们的客户关系有关的信息,包括客户联系信息(“客户关系数据”)。客户关系数据可能包括您的用户名,您的联系方式以及我们与您之间的通信中包含的信息。客户关系数据的来源是您。可以处理客户关系数据,以管理我们与客户的关系,与客户沟通,保留这些沟通的记录以及向客户推广我们的产品和服务。此处理的法律依据

2.9我们可能会处理您与我们和/或通过我们的网站进行的与交易有关的信息,包括商品和服务的购买(“交易数据”)。交易数据可能包括您的用户名和交易详细信息。为了提供所购买的商品和服务并保留这些交易的正确记录,可以处理交易数据。此处理的法律基础包括同意和/或我们的合法利益,即对我们的网站和业务的适当管理和/或您与我们之间的合同履行。

2.10我们可能会处理您提供给我们的信息,以订阅我们的电子邮件通知和/SMS通知和/或新闻通讯(“通知数据”)。可以处理通知数据,以便向您发送相关的通知和/或新闻通讯。此处理的法律依据包括同意和/或我们的合法利益,即您与我们之间的合同履行和/或根据您的要求采取措施以订立此类合同。

2.11我们可能会处理您发送给我们的任何通信中包含的信息或与之相关的信息(“通信数据”)。对应数据可以包括通信内容和与通信相关联的元数据。我们的网站将生成与使用网站联系表进行的通讯相关的元数据。为了与您交流和保存记录,可能会处理对应数据。进行此处理的法律依据是我们的合法利益,即对我们的网站和业务以及与用户的通信进行适当的管理。

2.12无论是在法院诉讼程序中,还是在行政程序或庭外程序中,我们都可能在必要时为确立,行使或抗辩法律要求而处理本政策中标识的您的任何个人数据。此处理的法律基础是我们的合法利益,即我们的合法权利,您的合法权利和他人的合法权利的保护和主张。

2.13为了获得或保持保险范围,管理风险或获得专业建议,我们可能会在必要时处理本政策中标识的您的任何个人数据。进行此处理的法律依据是我们的合法利益,即适当保护我们的业务免受风险侵害。

2.14除了我们为处理本第2节中规定的个人数据的特定目的外,在遵守我们承担的法律义务所必需的处理过程中,我们还可以处理您的任何个人数据,或为了保护您的切身利益或另一个自然人的切身利益。

2.15请不要向我们提供任何其他人的个人数据,除非我们提示您这样做。

3.向他人提供您的个人数据

3.1我们可能会在本政策所规定的目的和法律依据的合理必要范围内,将您的个人数据披露给我们公司的任何成员(即我们的子公司,最终控股公司及其所有子公司)。

3.2我们可能会在合理必要的范围内,将您的个人数据披露给我们的保险人和/或专业顾问,以获取或维持保险范围,管理风险,获取专业建议或建立,行使或抗辩法律索偿,无论是在法庭上诉讼程序或行政或庭外程序。

3.3在履行与您的合同的合理必要范围内,我们可能会将您的个人数据披露给您或我们选择的供应商或分包商。

3.4与我们网站和服务相关的金融交易由我们的支付服务提供商Sagepay,支付宝和微信支付处理。我们将仅在处理您的付款,退还此类付款以及处理与此类付款和退款有关的投诉和查询的必要范围内与我们的付款服务提供商共享交易数据。您可以在以下位置找到有关支付服务提供商的隐私政策和惯例的信息:

https://www.sagepay.co.uk/policies https://intl.alipay.com/ihome/help/agreements/detail.htm?agreement=AlipayPrivacyPolicy

https://www.wechat.com/mobile/htdocs/zh-CN/privacy_policy.html

3.5除了本第3节中规定的个人信息披露之外,在遵守我们承担的法律义务或为了保护您的切身利益或另一个自然人的切身利益。如果在法院诉讼程序,行政程序或庭外程序中,对于确立,行使或抗辩法律要求,我们可能还会披露您的个人数据。

4.您的个人数据的国际转移

4.1在本第4节中,我们提供有关您的个人数据可能被转移到欧洲经济区(EEA)以外国家/地区的情况的信息。

4.2如果我们的集团公司或EEA以外的其他机构需要出于本隐私声明中所述的目的处理信息,我们可能会将个人数据转移到EEA之外。

        在我们将个人数据发送到EEA之外的地方,我们将确保采取适当的保护措施来保护信息。例如,这些保护措施可能包括:

a)我们将使用欧盟委员会提供的示范合同条款

b)欧盟委员会将决定该国家或国际组织具有足够水平的个人数据保护

c)这些信息将由提供欧盟委员会批准的保护级别的组织处理。

4.3如果包裹寄往海外,则可能需要在不同国家的邮政当局之间共享个人数据。根据适用的数据保护法律,我们或我们的供应商之一可能会将您的个人数据转移到EEA内外的目的地,或者在EEA内外的目的地进行存储或处理。此类处理可能包括(其中包括)您的订单的履行,您的付款明细的处理以及支持服务的提供。

5.保留和删除个人数据

5.1本第5节列出了我们的数据保留政策和程序,旨在帮助确保我们遵守与保留和删除个人数据有关的法律义务。

5.2我们出于任何目的而处理的个人数据的保存时间不得超过为此目的或这些目的所必需的时间。

5.3从您向我们提供个人数据之日起,直到您告知我们您希望我们终止对您的服务的两年后,我们将保留您的个人数据 

5.4尽管有本第5节的其他规定,在遵守我们承担的法律义务或保护您的切身利益或另一自然人的切身利益时,我们可能会保留您的个人数据。

6.修正案 

6.1我们可能会不时通过在我们的网站上发布新版本来更新此政策。

6.2您应该偶尔检查此页面,以确保您对此政策的任何更改感到满意。

6.3我们可能会通过电子邮件,SMS或通过我们网站上的公告栏将本政策的重大变更通知您。

7.您的权利

7.1在本第7节中,我们总结了您在数据保护法下的权利。其中一些权利很复杂,并且并非所有摘要都包含在我们的摘要中。因此,您应阅读监管机构的相关法律和指南,以全面了解这些权利。

7.2根据数据保护法,您的主要权利是:

a)访问权; 

b)纠正权; 

c)删除权;

d)限制处理的权利;

e)反对处理的权利;

f)数据携带权; 

g)向监管机构投诉的权利;和

h)撤回同意的权利。

7.3您有权确认我们是否处理您的个人数据,以及我们在何处访问个人数据以及某些其他信息。该附加信息包括处理目的,有关个人数据的类别以及个人数据的接收者的详细信息。如果他人的权利和自由不受影响,我们将向您提供您的个人数据的副本。将免费提供第一份副本,但其他副本可能需要支付合理的费用。

7.4您有权纠正有关您的任何不正确的个人数据,并考虑到处理的目的,有权纠正有关您的任何不完整的个人数据。

7.5在某些情况下,您有权无故拖延地删除您的个人数据。这些情况包括:就收集或处理个人目的而言,不再需要个人数据;您撤回对基于同意的处理的同意;您反对根据适用的数据保护法的某些规则进行处理;该处理是出于直接营销目的;并且个人数据已被非法处理。但是,擦除权不包括在内。一般排除在需要处理的地方:行使表达和信息自由权;遵守法律义务;或建立,行使或抗辩法律主张。 

7.6在某些情况下,您有权限制对您的个人数据的处理。这些情况是:您质疑个人数据的准确性;处理是非法的,但您反对擦除;我们不再需要出于处理目的而使用个人数据,但是您需要用于建立,行使或抗辩法律主张的个人数据;并且您已反对处理,等待对该异议进行验证。如果在此基础上限制了处理,我们可能会继续存储您的个人数据。但是,我们只会在未经您同意的情况下进行处理;用于建立,行使或抗辩法律主张;为了保护另一自然人或法人的权利;或出于重大公共利益的原因。

7.7您有权以与您的特定情况有关的理由反对我们对您的个人数据的处理,但仅限于处理的法律依据是必须进行以下处理:公共利益或行使我们所拥有的任何官方权力;或我们或第三方追求的合法利益的目的。如果您提出异议,除非我们能够证明有力的合法理由超过您的利益,权利和自由,或者出于建立,行使或捍卫法律主张而进行处理,否则我们将停止处理个人信息。

7.8您有权反对我们出于直接营销目的(包括出于直接营销目的而进行的分析)处理您的个人数据。如果您提出此类异议,我们将停止为此目的处理您的个人数据。

7.9您有权基于与您的特定情况有关的理由反对我们出于科学研究或历史研究目的或统计目的而处理您的个人数据,除非出于公共利益的考虑而执行该任务是必要的。

7.10就我们处理您的个人数据的法律依据而言:

a)同意;要么

b)该处理对于履行您作为当事方的合同是必需的,或者为了在您订立合同之前根据您的要求采取措施,

        并且以自动方式进行此类处理,您有权以结构化,常用且机器可读的格式从我们接收您的个人数据。但是,这项权利不适用于会对他人的权利和自由产生不利影响的情况。 

7.11如果您认为我们处理您的个人信息违反了数据保护法,则您具有向负责数据保护的监管机构投诉的合法权利。您可以在惯常居住地的欧盟成员国,工作地点或涉嫌侵权的地方这样做。

7.12如果我们处理您的个人信息的法律依据是同意,则您有权随时撤回该同意。提款不会影响提款前的合法性。

7.13您可以通过书面通知我们来行使与您的个人数据有关的任何权利。

8.关于Cookie

8.1 Cookie是一个包含标识符(由字母和数字组成的字符串)的文件,该文件由Web服务器发送到Web浏览器并由浏览器存储。每次浏览器从服务器请求页面时,该标识符就会发送回服务器。

8.2 Cookies可以是“持久性” cookie或“会话” cookie:持久性cookie将由网络浏览器存储,并且在其设置的失效日期之前一直有效,除非用户在失效日期之前删除;另一方面,当关闭网络浏览器时,会话cookie将在用户会话结束时到期。

8.3 Cookies通常不会包含任何可以识别用户身份的信息,但是我们存储的有关您的个人信息可能会链接到存储在cookie中或从cookie获取的信息。

9.我们使用的Cookies

9.1我们出于以下目的使用cookie

a)身份验证-当您访问我们的网站以及浏览我们的网站时,我们使用cookie来识别您的身份;

b)状态-我们使用Cookie来帮助我们确定您是否登录了我们的网站;

c)个性化-我们使用Cookie来存储有关您的偏好的信息并为您个性化网站; 

d)安全性-我们将cookie用作用于保护用户帐户(包括防止欺诈性使用登录凭据以及总体上保护我们的网站和服务)的安全措施的组成部分;

e)广告-我们使用Cookie来帮助我们展示与您相关的广告;

f)分析-我们使用cookie来帮助我们分析我们的网站和服务的使用和性能;和 

gCookie同意-我们使用Cookie来存储您对使用Cookie的一般偏好。 

10.我们的服务提供商使用的Cookies 

10.1我们的服务提供商使用cookie,当您访问我们的网站时,这些cookie可能会存储在您的计算机上。

10.2我们使用Google Analytics(分析)来分析我们网站的使用情况。 Google Analytics(分析)通过Cookie收集有关网站使用的信息。收集的与我们网站有关的信息用于创建有关我们网站使用情况的报告。您可以通过以下网址获得Google的隐私权政策:https//www.google.com/policies/privacy/。相关的cookie是:标识cookie 

11.管理Cookie

11.1大多数浏览器允许您拒绝接受cookie和删除cookie。这样做的方法因浏览器和版本而异。但是,您可以通过以下链接获取有关阻止和删除Cookie的最新信息:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/kb/PH21411 (Safari);

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge) and

(g)    https://www.aboutcookies.org/

11.2阻止所有cookie将对许多网站的可用性产生负面影响。

11.3如果您阻止cookie,则将无法使用我们网站上的所有功能。

12.我们的详细信息

12.1本网站由51Parcel Ltd.拥有和运营。

12.2我们在英格兰和威尔士注册,注册号为08317540,我们的注册办公室位于英国剑桥德文郡路66号伊恩·考利厅,CB1 2 BL

12.3我们的主要营业地点在英国伦敦Yeo StreetAnchor Wharf 2单元,E3 3QR

12.4您可以联系我们:

a)邮寄至上述的邮政地址;

b)使用我们的网站联系表; 要么

c)通过电子邮件,使用不时在我们网站上发布的电子邮件地址。

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1.       Introduction

1.1    We are committed to safeguarding the privacy of our website visitors and service users.

1.2    This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3    We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4    In this policy, "we", "us" and "our" refer to 51Parcel Ltd. For more information about us, see Section 12.

2.       How we use your personal data

2.1    In this Section 2 we have set out:

(a)    the general categories of personal data that we may process;

(b)    the purposes for which we may process personal data; and

(c)    the legal bases of the processing.

2.2    We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal bases for this processing include consent and/or our legitimate interests, namely monitoring and improving our website and services.

2.3    We may process your account data ("account data"). The account data may include your username, telephone number and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal bases for this processing include consent and/or the proper administration of our website and business and/or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.4    We may process your information included in your personal profile on our website ("profile data"). The profile data may include your user name, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal bases for this processing include consent and/or our legitimate interests, namely the proper administration of our website and business, the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

2.5     We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include your name, address and telephone number. The source of the service data is you or your employer. The service data may be processed for providing our services. The legal bases for this processing include consent and/or our legitimate interests, namely the performance of a contract between you and us.

2.6   We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal bases for this processing include consent and/or our legitimate interests, namely the proper administration of our website and business and/or the performance of a contract between you and us.

2.7   We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal bases for this processing include consent and/or our legitimate interests, namely the proper administration of our website and business, the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

2.8    We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your user name, your contact details, and information contained in communications between us and you. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal bases for this processing include consent and/or our legitimate interests, namely the proper management of our customer relationship and/or the performance of a contract between you and us.

2.9    We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your user name, and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal bases for this processing include consent and/or our legitimate interests, namely the proper administration of our website and business and/or the performance of a contract between you and us.

2.10  We may process information that you provide to us for the purpose of subscribing to our email notifications and/or SMS notifications and/ or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal bases for this processing include consent and/or our legitimate interests, namely the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.11  We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

2.12  We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.13  We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

2.14  In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.15  Please do not supply any other person's personal data to us, unless we prompt you to do so.

3.       Providing your personal data to others

3.1    We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

3.2    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.3    We may disclose your personal data to our suppliers or subcontractors either selected by you or by us insofar as reasonably necessary for the performance of our contract with you.

3.4    Financial transactions relating to our website and services are handled by our payment services providers, Sagepay, Alipay and WeChat Pay. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at:  
https://www.sagepay.co.uk/policies https://intl.alipay.com/ihome/help/agreements/detail.htm?agreement=AlipayPrivacyPolicy
https://www.wechat.com/mobile/htdocs/en/privacy_policy.html

3.5    In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.       International transfers of your personal data

4.1    In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

4.2    We may transfer personal data outside of the EEA where our group company or other body outside of the EEA needs to process information for the purposes stated in this privacy notice.

        Where we send personal data outside the EEA, we will ensure that suitable safeguards are in place to protect the information. For example, these safeguards might include:

(a)      We’ll use the model contractual clauses provided by the European Commission

(b)      The European Commission will decide that the country or international organisation has an adequate level of personal data protection

(c)       The information will be handled by an organisation that is providing a level of protection that’s approved by the European Commission.

4.3    Where parcels are sent overseas, personal data may need to be shared between postal authorities in different countries.  Your personal data may be transferred to or stored or processed at a destination within or outside the EEA by ourselves or one of our suppliers in accordance with applicable laws on data protection. Such processing may include, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

5.       Retaining and deleting personal data

5.1    This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3   We will retain your personal data from the time you provide such data to us until two years after you have informed us that you want us to terminate our services to you

5.4    Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6.       Amendments

6.1    We may update this policy from time to time by publishing a new version on our website.

6.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3    We may notify you of significant changes to this policy by email, SMS or through the bulletin board on our website.

7.       Your rights

7.1    In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2    Your principal rights under data protection law are:

(a)    the right to access;

(b)    the right to rectification;

(c)    the right to erasure;

(d)    the right to restrict processing;

(e)    the right to object to processing;

(f)    the right to data portability;

(g)    the right to complain to a supervisory authority; and

(h)    the right to withdraw consent.

7.3    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

7.4    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

7.6    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

7.7    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.8    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.9    You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

7.10  To the extent that the legal basis for our processing of your personal data is:

(a)    consent; or

(b)    that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

        and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.11  If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.12  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.13  You may exercise any of your rights in relation to your personal data by written notice to us.

8.       About cookies

8.1    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

8.2    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

8.3    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

9.       Cookies that we use

9.1    We use cookies for the following purposes:

(a)    authentication - we use cookies to identify you when you visit our website and as you navigate our website;

(b)    status - we use cookies to help us to determine if you are logged into our website;

(c)    personalisation - we use cookies to store information about your preferences and to personalise the website for you;

(d)    security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(e)    advertising - we use cookies to help us to display advertisements that will be relevant to you;

(f)    analysis - we use cookies to help us to analyse the use and performance of our website and services; and

(g)    cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

10.    Cookies used by our service providers

10.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

10.2  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are: identify cookies.

11.    Managing cookies

11.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/kb/PH21411 (Safari);

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge) and

(g)    https://www.aboutcookies.org/

11.2  Blocking all cookies will have a negative impact upon the usability of many websites.

11.3  If you block cookies, you will not be able to use all the features on our website.

12.    Our details

12.1  This website is owned and operated by 51Parcel Ltd.

12.2  We are registered in England and Wales under registration number 08317540, and our registered office is at The Ian Cowley Room, 66 Devonshire Road, Cambridge, United Kingdom, CB1 2 BL.

12.3  Our principal place of business is at Unit 2 Anchor Wharf, Yeo Street, London, United Kingdom, E3 3QR.

12.4  You can contact us:

(a)    by post, to the postal address given above;

(b)    using our website contact form; or

(c)    by email, using the email address published on our website from time to time.

 


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